Monday, April 28, 2014

Windows for Life!

Ok, no pix today. Just a plaudit for a window company.
12 years ago, we had windows replaced in this house.
This year we noticed that three windows were getting foggy looking. One slider portion of a window in the family room, one in the craft room and the stationary part of the sliding door going outside.
I called the company that put them in, Shamrock (a company in Laguna Hills) and they not only remembered us, but had all the paperwork. They talked with me and took down the info, which was then transferred to Milgard, the manufacturer.
Milgard has a lifetime warranty...parts and service. Really.
They called me to make an appointment, about three weeks after I called our window company.
Then they sent a service reminder in the mail.
And they called to remind us a few days ahead.
Then, not only did they come within the time we were told, but the service guy called and said he was on his way....
When he got there, he was polite, clean and did the work within about 40 minutes. Afterall, the parts were on his truck and ready to go.
It is so nice to be able to believe in a company! Let alone two companies!
Our window company, Shamrock, had been appraised of our appointment and called later in the day to double check that all had been done and gone well.
Wonderful!
Okay, sorry for the commercial...just had to share. If you are looking for windows...consider Milgard windows.....
Nancy

1 comment:

NanaDiana said...

We used to own a window, siding and door company. We also sold windows with lifetime warranties and it is so good to see the manufacturer stand behind their product. Our company did that, too.

I know the Milgard name-they are basically in/on West coast/Texas area and are connected with Spectrum. They are a very good manufacturer! Good job- well done. Whoo Hooo....nice to hear some GOOD, isn't it? xo Diana